Privacy Policy
1. Information We Collect
GlacierForestLodge respects your privacy. We may collect personal information that you voluntarily provide when using our website, such as your name, email address, and any messages you submit via contact forms or support requests. We also gather non-personal data like browser type, device information, and anonymous usage statistics to improve performance.
2. How We Use Your Information
The data we collect helps us to: provide, operate, and maintain our games and quests; respond to your inquiries; improve user experience; send occasional updates about new content (only with your consent); and ensure platform security. We never sell, rent, or trade your personal data to third parties for marketing purposes.
3. Cookies & Tracking Technologies
We use essential cookies to enable core functionality such as navigation, session management, and preferences. Analytical cookies (e.g., to count visits) are used to understand how visitors interact with our site. You may manage cookie settings through your browser; however, disabling certain cookies may affect site performance. For detailed information, please review our separate Cookies Policy.
4. Data Retention
Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact messages are generally stored for up to 12 months after resolution. You may request deletion of your data by contacting us.
5. Third-Party Links
Our website may contain links to external platforms for informational purposes. We are not responsible for the privacy practices of such third parties. We encourage you to read their policies before interacting.
6. Children’s Privacy (Under 18)
Our Services are strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a person under 18 has provided personal data, we will delete it promptly.
7. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is entirely secure. You acknowledge the inherent risks and agree to use our Services at your own discretion.
8. Your Rights
Depending on your location, you may have rights to access, rectify, or erase your personal data, as well as restrict processing. To exercise any rights, please email us at info@glacierforestlodge.com. We will respond within a reasonable timeframe.
9. Policy Updates
We may revise this Privacy Policy occasionally. The revised version will be posted with an updated "Last updated" date. Your continued use of the website signifies acceptance of any changes.
Data Controller: GlacierForestLodge. For any privacy concerns, reach out to our data protection contact via info@glacierforestlodge.com.