LunarHarborLodge ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We follow strict data protection principles and comply with applicable privacy laws. Please read this policy carefully to understand our views and practices regarding your personal data.
We may collect and process the following categories of information:
We use your personal data for the following legitimate purposes:
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. All processing is done transparently and only as necessary.
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context:
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Account information is kept for the duration of your active account plus a reasonable period afterward in case of reactivation. Usage logs and technical data are typically retained for up to 12 months unless a longer retention period is required by law or for security investigations. You may request deletion of your data as described in Section 9.
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, firewalls, secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our Platform may contain links to external websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Your information, including personal data, may be transferred to — and maintained on — servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Platform and providing your information, you consent to such transfers. We take steps to ensure that adequate safeguards are in place for any international data transfer.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@lunarharborlodge.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection supervisory authority.
LunarHarborLodge is strictly for individuals aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected personal data from a person under 18, we will take immediate steps to delete that information. If you are a parent or guardian and believe your child under 18 has provided us with personal data, please contact us immediately.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting. Your continued use of the Platform after modifications constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us via email: support@lunarharborlodge.com. We are committed to addressing your privacy concerns promptly and transparently.